SAFETY DISCLAIMER: -DUE TO THE UN-PREDICTABLE NATURE OF HORSES AND/OR OTHER LIVESTOCK AND ALL ACTIVITIES SURROUNDING THEM, SPECIAL C MULETAPE AND ITS AFFILIATES, WORKERS, AND OWNER(S) CANNOT BE HELD RESPONSIBLE FOR ANY LOSS OR DAMAGE CAUSED WHILE USING ANY OF OUR PRODUCTS.
Special C Muletape has no control over shipping companies. We are here to offer support in the case of a lost or damage package needing an insurance claim. However, once we drop the package off, our hands are tied.
We do not warranty product that is modified by the customer after received the order.
Notification of an incorrect/mis-made item in your order must be made within 48 hours of the order being delivered to you.
Custom orders are non-refundable/non-returnable once correctly fulfilled per selections on order receipt.
Custom orders cannot be refunded. All custom orders have a wait time. Once the order is placed, a refund will not be issued.
We ship to the shipping address on the order. If a change needs to be made, customer is responsible for contacting us. We are not responsible for orders shipped to unintentional addresses. CHECK YOUR ADDRESSES
A limited 1 year warranty comes with all of our product. Warranty work will be decided on a case by case basis.